Frequently asked questions

  1. What are the shipping options?We offer standard and express shipping options. Standard delivery usually takes 10-15 working days.

  2. What is your return policy? We accept returns within 30 days of purchase, provided the item is in its original condition with tags attached. Return shipping costs are the responsibility of the customer.

    How long does it take to process an order?Orders are generally processed within 1-2 working days.

  3. Do you ship internationally? Yes, we offer international shipping to selected countries. Delivery times and costs may vary depending on the destination.

  4. How can I track my order? Once your order has been dispatched, you will receive a tracking number by email. You can use this tracking number to track your package on our website or on the carrier's website.

    What payment methods do you accept? We accept all major credit cards and Apple Pay.

    Can I cancel or modify my order? If your order has not yet been shipped, you can contact us to cancel or modify it. However, once the order has been shipped, we cannot make any changes.

    Do you offer gift wrapping or special packaging? At the moment we do not offer gift wrapping or special packaging.