Our policy lasts for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer refunds or exchanges. To be eligible for a return, the item must be unused and in the same condition as received. Certain types of products cannot be returned. For example, perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept intimate or sanitary products, hazardous materials or substances, flammable liquids or gases. Other items that cannot be returned include:

  • Gift cards
  • Downloadable software
  • Certain health and personal care items

To complete your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer. In some cases, only partial refunds will be granted (if applicable):

  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, audio tapes, or vinyl records that have been opened.
  • Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
  • Any item returned more than 30 days after delivery

Refunds (if applicable): Once we have received and inspected your return, we will send you an email to notify you that we have received the returned item. If approved, the refund will be processed, and the amount will be automatically credited to your credit card or original payment method within a few days. If you have not received the refund yet, please check your bank account again and contact your credit card company, as it may take some time for the refund to be officially posted. If you have done all of this and still have not received your refund, please contact us at

Sale or discounted items (if applicable): Only regular priced items will be refunded. Unfortunately, sale or discounted items are not eligible.

Replacement (if applicable): We will only replace items that are initially defective or damaged. If you wish to replace the item with an identical one, please send an email to and send the item to 3 Boulevard Gabriel Péri, 1205, Rosny-sous-Bois, Ile de France, 93110, France.

Gifts: If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of the returned item. Once the returned item is received, a gift certificate will be mailed to you. If the item was not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves with the intention of giving it to you later, we will send the refund to the gift giver, and they will know that you have returned their gift.

Shipping: To return the product, you should mail it to the following address: